Our QC Process

At Prime Telecom, we understand the importance of a comprehensive Quality Control process and have built a multi-step system for checking and qualifying phones for our “Like New” Inventory. All of our phones that are qualified as “Like New” are rigorously tested for cosmetic condition, full functionality, as well as, a teardown of sample units to ensure authenticity of parts.

Our “Like New” inventory is tested and retested to verify it meets and exceeds our standards:

Visual Inspection to confirm no visible scratches or dings when held 12 inches away.

PhoneCheck test to check software as well as hardware functionality.

No dead pixels on LCD/LED screens, screens are tested to ensure accurate color reproduction.

Battery levels are tested via Cadex Battery Suite and exceed 80% of original capacity.

All phones are updated to the latest version of the OEM Firmware.

SIM Card check to confirm that phones are unlocked and ready to use.

Phones can be packed in white cardboard box with OEM accessories upon request (Amazon Renewed ready).

Additional Services

We are a one-stop solution for online sellers. Along with our products, we offer additional services especially designed for online retailers. If you are an online reseller, you know how important it is to maintain the highest standard of customer satisfaction. A few simple small mistakes can cost you your business. With these high standards in mind, we hand select the products that have the least amount of return rate and also work with only a few selected vendors that maintain our standards as well.

We can help grow your online retail business by giving you access to top ranked OEM products at a great price.

We can help grow your online retail business by giving you access to top ranked OEM products at a great price.

What does FBA-Ready mean? We individually prep and label each product for the Amazon seller and can ship directly to Amazon warehouses; this reduces the lead time for products to go live on Amazon by 3-5 days and even more in some cases.

Our invoices always have exact quantity shipped, making shipment reconciliation much easier.

All products are stocked and shipped from a centralized warehouse. This reduces your time in research and ordering the right product from the right vendor.